In this episode of AI Innovators, Scot Morris, OD, sits down with Scott Jens, OD, FAAO, the Chief Medical Officer of Deya. Together, they dive into the evolution of technology in the eyecare industry, from the early transition away from paper records to the current rapid shift toward artificial intelligence and health consumerism.
Dr. Jens shares his “North Star” philosophy—reminding practitioners that they are ultimately in the quality-of-life business. He addresses the growing trend of patients utilizing AI for self-diagnosis and script renewals, highlighting both the risks and the immense opportunities these shifts bring to the medical industry. The discussion also covers critical challenges like vendor transparency, trust, data fragmentation within massive legacy health record systems and avoiding provider burnout.
Finally, looking ahead ten years, Dr. Jens offers a bold prediction on how data analytics and AI will revolutionize evidence-based medicine. He wraps up the conversation with valuable advice for the next generation of optometrists and entrepreneurs, emphasizing the absolute necessity of remaining “enthusiastically curious.”
Watch or listen to the full conversation here:
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